Effective Date: July 2026

Welcome to My Dear Store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

My Dear Store offers a variety of products, including:

Tailoring Materials
Sewing Accessories
Fabrics
Sewing Machine Parts
Men’s Fashion
Women’s Fashion
Fashion Accessories

We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in colour or appearance may occur due to screen settings or manufacturer updates.

3. Pricing

All prices listed on our website are in Pakistani Rupees (PKR).

We reserve the right to update product prices, offers, or promotions at any time without prior notice.

4. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
Limit the quantity of products purchased.

If an order is cancelled after payment, any eligible refund will be processed according to our Refund Policy.

5. Payments

We currently accept the following payment methods:

Cash on Delivery (COD)
JazzCash
EasyPaisa
Bank Transfer (where available)

Orders requiring advance payment will only be processed after payment confirmation.

6. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times may vary depending on your location and courier services.

My Dear Store is not responsible for delays caused by:

Courier companies
Weather conditions
Public holidays
Natural disasters
Unexpected events beyond our control

7. Returns & Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Please review that page before requesting a return or refund.

8. User Responsibilities

By using our website, you agree to:

Provide accurate information.
Keep your account information secure.
Not misuse or attempt to damage the website.
Not engage in fraudulent or illegal activities.

9. Intellectual Property

All content on this website, including:

Logos
Product Images
Graphics
Text
Website Design
Icons

is the property of My Dear Store or its respective owners and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

My Dear Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those external websites.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately after being published on this page.

We recommend reviewing this page regularly.

14. Governing Law

These Terms & Conditions shall be governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

My Dear Store

📧 Email: mydearstoreofficial@gmail.com

📱 WhatsApp: +92 344 2922229

🕒 Business Hours: Saturday – Thursday | 6:00 AM – 9:00 PM